Actuals from Power BI (Datapack (demo)), last pulled 25 Oct 2026, 20:14, 12 figures.
Click any figure to see what it is made of. See the Direct Debit forecast by market.
Active users by month
NWHL · actual, then forecast, against budget · click a bar
Revenue per active user
NWHL · Xero revenue divided by active users, then the forecast · click a point
KPIs by month
NWHL · actuals, then the forecast (shaded) · the year against the KPI budget · money in £k, fees in £
| KPI | May-26 | Jun-26 | Jul-26 | Aug-26 | Sep-26 | Oct-26 | Nov-26 | Dec-26 | Jan-27 | Feb-27 | Mar-27 | Apr-27 | FY27 | Budget | Variance |
|---|
Totals follow each KPI: withdrawals and money add up over the months, active users and fees are averaged (fees weighted by withdrawals), and live clients, eligible and registered users are the last month's figure.
Budget by month
NWHL · as loaded in the KPI file
| KPI | May-26 | Jun-26 | Jul-26 | Aug-26 | Sep-26 | Oct-26 | Nov-26 | Dec-26 | Jan-27 | Feb-27 | Mar-27 | Apr-27 |
|---|
Unit economics
NWHL · KPIs next to the P&L: Xero actuals, then the best guess and the KPI forecast (shaded) · a dash means a figure is missing
| Measure | May-26 | Jun-26 | Jul-26 | Aug-26 | Sep-26 | Oct-26 | Nov-26 | Dec-26 | Jan-27 | Feb-27 | Mar-27 | Apr-27 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Revenue (£k) | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 |
| Gross margin (£k) | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 |
| Adoption (registered / eligible) | – | – | – | – | – | – | – | – | – | – | – | – |
| Logging in (MAU / registered) | – | – | – | – | – | – | – | – | – | – | – | – |
| Transacting (active / MAU) | – | – | – | – | – | – | – | – | – | – | – | – |
| Activity (active / registered) | – | – | – | – | – | – | – | – | – | – | – | – |
| Withdrawals per active user | – | – | – | – | – | – | – | – | – | – | – | – |
| Average withdrawal (value / withdrawals) | – | – | – | – | – | – | – | – | – | – | – | – |
| Revenue per withdrawal | – | – | – | – | – | – | – | – | – | – | – | – |
| Revenue per active user | – | – | – | – | – | – | – | – | – | – | – | – |
| Direct cost per withdrawal | – | – | – | – | – | – | – | – | – | – | – | – |
| Staff cost per head | – | – | – | – | – | – | – | – | – | – | – | – |
Revenue per withdrawal uses Xero fee revenue: accounts 200. In forecast months it uses the KPI forecast's own revenue. Costs per unit are shown as positive amounts and are actuals only.